Help Center

Shipping destinations:

• We ship both locally and Canada Wide.

Shipping times:

• Local orders take 3-5 business days to be delivered to you and we ship within 1-2 business days.
• The orders are to be delivered via Canada post 
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Orders over $99 will have free shipping.
• Orders under $99 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments via VISA, AMEX, Google Pay, Apple Pay, Master Card.
  
• All prices are in Canadian dollars.

Note that additional exchange fee may apply if your currency is other than CA dollars.

Your 100% satisfaction is important to us. We offer a 30-days Return & Exchange Policy:

Here at Nu Market we take pride in making sure that each and every customer has a positive experience. Customers can order with confidence and peace-of-mind knowing that your money will never be wasted on a product that is sub-par. If you feel that the results of your supplements are insufficient, please contact us and we will make sure that the situation is remedied quickly and fairly.

Our process is simple. Within 30 days, if you don't like the product*, email us at sales@numarket.ca and we’ll provide you with our return address. Once the product is returned to our warehouse, we'll provide you with a full refund of the item if unopened, and with a store credit for up to 50% of the item's value if opened**. Items must be returned in original container. We also allow exchanges for items of equal or less value.

How to create my code?

On the signup page, you are given the opportunity to create your own custom discount code that will be given to your followers. You are free to come up with any code that will best reach your followers. Please keep in mind all codes created are 15%.

some good sources for your code could include.

• Your Name
• Instagram Name
• Business name 

Receiving my code and affiliate access 

Once you have signed up you will start to receive emails with further prompts on how to proceed. Please check your regular mailbox or even possibly your junk folder if you have added security enabled. Once that is complete you will be able to see the new affiliate interface. At this point, you can go ahead and start sharing your code with your followers and start to collect a commission on all affiliate sales.

Account & Settings

Please take the time to fill out the account and settings page. In this section, you will be able to input some general information about your account along with setting up your payment settings and email settings. This information is for us to use for future payments and shipping and will remain private.

Affiliate Program

This is where you will be able to locate your affiliate links that can be shared on all social media platforms.Simply copy and paste the links in social media posts and this will give your followers a direct link to numarket.ca where they can start shopping and saving 15%off purchases thanks to you.

Marketing Content & Banners

In this section, you will be able to locate marketing material pre-uploaded and constantly updated. This can be a great tool in targeting your followers with attractive social media posts. If you have any requests or ideas on possible material that can help you please email us at sales@numarket.ca. 

This includes

• Product Images
• Branding
• Banners
• Logos
• Pre-made posts

Discount Code Request

This is where you can request  new custom codes,keep in mind this is not intended to replace you existing code but to be a tool in creating special events or sales. (example "TorontoMarathon") Please allow 24-48 hours for this appeal to be approved.

Commission  

Here you can view your current and upcoming commission, this will allow you to track and monitor your monthly sales. Once you hit $100 we can do a payout to your Paypal that should already be linked with your account. If you are having any issues at all please contact us at sales@numarket.ca

Payment Received

Here you will see a history of all your commission payments to date. This will allow you to track and see your growth. There is also an option to be given a bonus based on your performance, this can include free products, exclusive discount codes and gift cards to use on numarket.ca

Products Sold & Orders

Here you can view the history of products sold using your Affiliate code, this allows you to track who has been using your code and how often.

Traffic Stats
This will show you all other necessary analytics associated with your affiliate code.

• Total Referral 
• Total Clicks
• Total Orders
• Total Commission
• Total Conversion